PRIVACY POLICY

Information You Provide

We may collect:

• Name
• Work email address
• Telephone number
• Organization
• Role or position
• Country, region, or city
• Selected requirement
• Level of urgency
• Preferred contact method
• Information included in your message
• Files submitted through the website
• Information provided during subsequent communications

Technical & Usage Information

We may collect:

• Internet Protocol address
• Browser and device information
• Approximate location derived from technical data
• Pages visited
• Referral source
• Date and time of access
• Website interaction and diagnostic information
• Security and error logs
• Cookie or similar technology information

Communication Records

We may retain emails, responses, meeting requests, correspondence, and notes associated with an enquiry or business relationship.

We collect information:

• Directly from you through forms, email, or other communications
• Automatically through website, security, analytics, and cookie technologies
• Through an operating company or strategic partner when your enquiry is transferred with appropriate authority
• Through service providers supporting hosting, forms, email, storage, analytics, security, or website operations

We use personal information to:

• Assess and respond to enquiries
• Route requirements to the appropriate capability, company, specialist team, or strategic partner
• Communicate about requested services, programs, products, meetings, or projects
• Maintain business and compliance records
• Protect the website, users, systems, and communications
• Detect misuse, fraud, security incidents, or unauthorized activity
• Comply with legal, regulatory, contractual, or reporting obligations
• Understand website performance and improve the visitor experience
• Manage consent and cookie preferences

We do not use website enquiries for automated decisions producing legal or similarly significant effects unless this Policy is updated to explain such processing.

Depending on the visitor’s location and the purpose of processing, personal information may be handled based on:

• Consent
• Steps requested before entering into an agreement
• Performance of an agreement
• Compliance with legal obligations
• Legitimate business interests in responding to enquiries, protecting systems, managing relationships, and operating the website

Information may be shared only when relevant to the purpose and subject to appropriate access, confidentiality, and data-handling controls.

We may share information with:

• The operating company responsible for the relevant capability or jurisdiction
• Specialist teams or strategic partners needed to assess or deliver the requested support
• Website hosting, form, email, storage, analytics, cybersecurity, and information-technology providers
• Professional advisers, including legal, accounting, insurance, and compliance advisers
• Public authorities when disclosure is legally required or needed to protect rights, safety, or security
• A successor organization in connection with a lawful corporate restructuring, merger, acquisition, or transfer

Subject to final technical and legal confirmation, THE TACT GROUP does not sell or rent personal information submitted through this website.

Because THE TACT GROUP operates through an international ecosystem, information may be accessed or processed in the United States, Costa Rica, or other countries where the applicable entity, specialist, partner, or service provider operates.

Where required, international transfers will use appropriate legal, contractual, and security measures.

Personal information is retained only for the period required to:

• Respond to an enquiry
• Evaluate or establish a business relationship
• Perform contractual obligations
• Maintain legal, financial, security, or compliance records
• Resolve disputes
• Protect legitimate organizational interests

Deletion requests remain subject to lawful, contractual, security, and recordkeeping obligations.

THE TACT GROUP uses administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.

Access is limited according to role and operational need.

No internet transmission, email system, storage platform, or security control offers absolute protection.

Do not submit through this website:

• Classified information
• Privileged legal material
• Operational security plans
• Protective routes or itineraries
• Credentials, passwords, or access codes
• Sensitive personal records
• Export-controlled or restricted information
• Security-critical facility details
• Medical records
• Payment card information

After initial contact, THE TACT GROUP will establish an appropriate communication channel when a requirement involves sensitive information.

Depending on applicable law and jurisdiction, you may request:

• Confirmation regarding whether your information is processed
• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion where no lawful reason requires continued retention
• Restriction of certain processing
• Objection to certain uses
• Withdrawal of consent
• Data portability where applicable
• Information regarding recipients or international transfers

You may also submit a complaint to the competent data-protection authority.

THE TACT GROUP may request reasonable verification before processing a request.

The website may use:

• Essential technologies required for security and operation
• Preference technologies
• Analytics technologies
• Form or session technologies

Optional analytics or tracking technologies remain disabled until the visitor provides consent where required.

Cookie Settings

This corporate website is not directed to children.

Contact forms should be submitted by adults, authorized organizational representatives, or persons legally permitted to submit the relevant information.

If THE TACT GROUP learns that personal information from a child was submitted without appropriate authority, the information will be reviewed and removed when legally and operationally appropriate.

This website may link to operating companies, strategic partners, social networks, and external platforms.

Those websites operate under their own privacy policies and security practices.

THE TACT GROUP is not responsible for how an independent third party processes information after a visitor leaves this website.

THE TACT GROUP may update this Privacy Policy when its website, providers, organizational structure, processing activities, or legal obligations change.

The current version will display its effective date and last-review date.

Material changes will receive appropriate notice when required.

Privacy questions and rights requests: privacy@thetactgroup.com

General enquiries: info@thetactgroup.com